3-Way Calling
3-Way Calling allows the subscriber to either conference in a third party to an existing call, or transfer the current caller to another number. To initiate a Call Transfer, the caller performs a switchhook flash (often using a "Link" button on the phone), and dials the 3rd party. The original caller is put on hold. The subscriber may carry on a private conversation with the 3rd party, or perform another switchhook flash to connect all three parties in a conference call. If the subscriber goes onhook before the 3rd party answers, the original caller will be connected with the 3rd party (likely still in a ringing state). If the destination of the Call Transfer is a long distance call, the subscriber will be responsible for any toll charges, even if they subsequently drop off of the call. At any time, any of the three parties involved in a 3-way conference call may drop off, and the other two parties will remain connected.

Call Display Blocking
Callers may block the delivery of their Calling Name and Calling Number, on a per call basis, when they originate a call by dialing "*67" before placing a call.

Call Forwarding
Call Forward All - This feature (CFW), when activated, redirects all calls made to the Line to another destination. The destination may be any dialable Telephone Number (Local, Long Distance, Toll Free, International) The subscriber is responsible for any toll charges incurred if the line is forwarded to a Telephone Number outside the line's free calling area. CFW is activated by dialing "*72" and then entering the Telephone Number to which calls are to be redirected. CFW may be cancelled by dialing "*73"

Call Forward Busy - This feature (CFB), when activated, redirects calls made to the Line to another destination if the line is busy (i.e. involved in another call). The destination may be any dialable Telephone Number (Local, Long Distance, Toll Free, International). The subscriber is responsible for any toll charges incurred if the line is CFB'd to a Telephone Number outside the line's free calling area The subscriber will then be responsible for activating and deactivating the CFB feature (using " *92 " and " *93 " respectively), as well as programming the target destination - The provider cannot do it for them.

Call Forward Don't Answer - This feature (CFD), when activated, redirects calls made to the Line to another destination if the line is not answered within 5 rings (30 seconds). The destination may be any dialable Telephone Number (Local, Long Distance, Toll Free, International). The subscriber is responsible for any toll charges incurred if the line is CFD'd to a Telephone Number outside the line's free calling area. The subscriber will then be responsible for activating and deactivating the CFD feature (using "*94" and "*95" respectively), as well as programming the target destination - The provider cannot do it for them.

Call Screening
Customers who want to screen calls from specific Telephone Numbers number may do so by dialing "*60". After entering "*60", the Line subscriber will be prompted to create, delete or edit a list of telephone numbers to be screened. Calls that originate from telephone numbers that are on the screened list will not be delivered to the Line. Maximum of 12 entries are allowed.

Call Display
This feature sends the Name and Number of the calling party to the Line for each incoming call it receives. The terminal equipment (telephone, fax, modem) on the Line must be capable of reading and displaying the Name and Number information it receives.

Call Hold
This feature lets you free up your hands and put your caller on hold. Simply press the LINK¸ FLASH or HOLD button located on your phone, once. To reconnect the caller, press the LINK¸ FLASH or HOLD button once again.

Call Waiting
This feature alerts the Line subscriber who is involved in one call that there is another call coming in on the line. The alert is done via an audible tone that the Line subscriber hears when the new call arrives. The subscriber may use a switchhook flash (or Link button) to put the original call on hold and answer the new call. The subscriber may then use a switchhook flash to toggle between the two calls. If the Line subscriber chooses not to answer the second call, that call will receive the no answer' treatment assigned to the line (e.g. it will forward to voice mail if the line has a voice mailbox). Customers can temporarily suspend the Call Waiting functionality. Cancel Call Waiting is activated by dialing "*70" before placing a call. This will suspend Call Waiting for the duration of the next outbound call.

Deluxe Voicemail Services

Alternate Number Ringing
This feature allows the customer to assign up to 3 additional Telephone Numbers to a single Line. Calls to the alternate numbers' are identified to the subscriber via a different ringing cadence. This feature is also known as Ident-A-Call, SmartRing or Teen Ring in various parts of Canada.

Extension Mailbox
Allows a single voice mailbox to be partitioned into as many as four separate mailboxes. Callers will be greeted with a message asking them to choose who they want to leave a message for by pressing the appropriate key. For added privacy, each mailbox can be accessed via a unique private password.

Permanent Call Blocking
This feature allows the customer to block the delivery of their Calling Name and Calling Number on all outgoing calls.

Voice Mail
Voice Messaging service provides a wide range of Voicemail and call handling capabilities. Basic voice mailbox service ensures that calls are not missed, as messages will be left in the subscriber's voice mailbox if they are unable to answer their phone. These voice mailboxes provide the customer with the ability to retrieve, reply, send and broadcast messages from any telephone. A password is used to ensure the privacy of all messages. Message Waiting Indication (via a lamp or an interrupted dial tone) is also provided.